General Questions

What are Lightroom Presets?

Lightroom presets allow you to apply a combination of effects to a single image or a batch of photographs with a single click using Adobe Lightroom. Just like Photoshop actions, Lightroom presets allow photographers to save time editing photos by applying common photo enhancements to batches of photos quickly and easily. They also allow you to discover new styles of editing and maybe new techniques as well.

Can I use Travel Couples Presets for my commercial work?

Yes, you can. We don’t put any restrictions on our customer’s needs.

Will your product work with RAW Files

Of course, the results will be even better using Raw Files.

What is your refund policy

Our refund policy is simple; all sales are final, no refunds will be provided. This product is only available as a digital download. Unlike stand-alone software, our products once purchased cannot be deactivated and therefore we cannot offer refunds. However, we will do everything we can to help you use the products to their fullest potential.

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Download & Installation

How long will it take to get a download link?

After your payment is confirmed and checkout complete, in most cases you’ll immediately receive the download link to your files, sometimes the payment processor marks orders as “On-Hold” in these cases you’ll have to wait a few minutes to get the download link. This link will also be sent to you by email and will also be available in your account.

How will I receive the files?

Once your payment is confirmed, you’ll get a download link to get all your purchased files. The files will come in a ZIP format which you’ll need to extract.

How many times can I download my files?

You can download your purchased unlimited times.

How do I extract the downloaded files?

We recommend using Winzip to extract the zip files. Or on a Mac you just simply double click to unzip it.

Once downloaded, how do I install the files?

After downloading and extracting your Presets files you’ll see a “Read-me” file that includes all installation and instructions.

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Order Process & Payments

What payment methods do you accept?

We process all payments with PayPal.

Do you accept international orders?

Absolutely! We accept orders from all over the world. Since we sell digital products that can be downloaded immediately after purchase there’s no need to ship anything.

Do you offer discount codes?

Yes, we do! We’re constantly releasing discounts and promotional coupons to our subscribers and current customers. To be updated when coupons and discounts are released make sure you follow us on Instagram

What happens if I lose or delete my files?

We know sometimes things happen, that’s why your files can be downloaded an unlimited number of times.

 

Software Requirements

What software or program do I need to have to use Travel Couples Presets?

Our products have been developed to work with Adobe Lightroom. You can use them on both Lightroom Classic and Lightroom Cloud.

Are they compatible with MAC and PC?

Yes, all our products are fully compatible with both Mac and PC.

Will your products work with future versions of Adobe Lightroom?

Our presets are designed to be forward compatible and work with future versions of Lightroom; regardless, you can be sure we’ll update them if necessary.

What happens if I get an error message?

In the unlikely case you get an error message when using our products please get in touch with us. We’ve tested our products in thousands of images without a single error, but we know things happen.

I currently operate with the month to month subscription from Lightroom. Will your presets work and save on the monthly subscription?

Yes, our presets will work on your month-to-month subscription. Not a problem at all.